L'Auberge Casino Resort Lake Charles

Reviews

• GT

  gina talbert

  Oct 26, 2025
  1.0
  They have a lot of crazy rules. They ask you to get a player card but what they don’t tell you is after you spend thousands of dollars in their casino (if you booked your room with a third-party vendor which most people do most often book it to it through a third-party party vendor) you do not get credit towards your players card. One of the worst service parts about it is if you don’t valet park, you cannot use their luggage cards. They will not let you use a luggage card. Pool could also be a little cleaner but when you’re spending thousands of dollars and then they tell you you can’t use it because you used a third-party vendor that should be on the website before they even give you a players card. No need to have
• CS

  Chris Saunders

  Oct 24, 2025
  4.0
  I stopped in to the L’Auberge Casino while passing through Lake Charles recently. The facility was very clean and well attended. The staff were very congenial and chatty in a nice welcoming way. I only experienced the casino floor in any detail, but the property in general is really nice, including outdoor areas next to the water. They have free soft drinks and coffee while gambling, as well as a wide assortment of table games and slot machines. They still call them slots, but they are really like elaborate video games with a bunch of bells and whistles and its difficult to know what exactly is happening, but every so often you do win some credits, kind of surreal actually. They also have robotic craps and roulette, which combines table games with a video poler style terminal ad. A place to set your free coffee and cigarettes! Yes, they do still let folks smoke their menthols on the casino floor! I recommend giving this site a try if you are passing Lake Charles - great spot for a travel break. Remember to gamble responsibly and never wager more than you can afford!
• CC

  christi chrisman

  Oct 22, 2025
  2.0
  We’ve been to L’auberge for years. We’ve always enjoyed it but not this time. We asked for a room closest to the elevator by the casino. It was on the 8th floor- pretty far down from the elevator. The mattress was not comfortable at all. There was a nice gentleman that brought our white robes to use. A chair was broken, my husband called and they never came to fix it. The refrigerator didn’t get the bottled water cold. The alarm on the clock came on and woke us around 6:00 am. I guess if you pay more on the weekends you get the better rooms. When Pinnacle owned it, it was better.
• CD

  C Davis

  Oct 16, 2025
  1.0
  I spent lots of time here and at the Golden Nugget, as well as Coushatta.My room required 30 minutes at a minimum for the water in the shower to become somewhat lukewarm. Engineers came and explained to me that this was due to low demand in the corridor where I was placed. As in, this should be functioning normally if there were a higher crowd, but because there’s not, sorry about your luck. That’s all that was done and that’s the entire sentiment. I took a cold shower and now know that I need to plan accordingly and turn my shower on 30 minutes before I decide to jump in. All in all, it was a great stay if you think that’s acceptable. I just expect more, but that’s my mistake. Room 4205 beware.
• SF

  Sally Farley

  Oct 13, 2025
  3.0
  The room was nice enough. Bed was comfortable. A/C wasn't very cool (I don't think the thermostat was correct). The coffee in the room sucked-tasted very stale and there was only powdered creamer that tasted like poop. In a state that has Community coffee, I expected better. We got there on Friday. Went to Dragos and was NOT told about the seafood buffet until after we had ordered. I was pissed since I called before hand and made sure Lauberge had a seafood buffet. Food was not worth the price we paid. Then, the waitress gave us the same bill, the higher of our 2 meals. When I brought it to her attention, she actually argued with me. Went down the next morning for their breakfast and was sorely disappointed (coffee was $3/cup) and the only decent food item was bread pudding.... The only place to get a cup of decent coffee was Modern Pantry. I've never stayed at an establishment where you couldn't get a decent cuppa Joe. Will go to Golden Nugget or somewhere else next time.