IN-3219761 Our mission is to help the community of Indianapolis and residents of Indiana manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our goal is to be our customer's first choice in the products and services we provide. Our customer's needs will determine our path. Our values will guide us. We are honored to help our customers in Indianapolis and throughout Indiana with all of their insurance and financial services needs.
Best of the best hand down.. let’s start by saying, I had many insurance agents before in my adult time and they have been ok.. but now that I’m at Kyle Hale’s office I feel like I’m a superstar.. They are soo professional and knowledgeable and friendly.. they blew my mind.. and boy they blew my mind. They are soo helpful and prompt to take care of my needs it’s crazy.. SAM IS THE BEST.!! I’m soo happy with them.! 110% satisfied customer.! Let them help you.. you won’t be disappointed.. I might sound like a AI character I’m NOT.. my name is Erick
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Andrew Poe
Sep 3, 2025
5.0
Kaitlyn is the best!! She got me set up on new auto insurance and insurance for my business. Had some issues with my old auto insurance and she took care of that too! I will soon be moving my home policy to her as well. If you need a great insurance agent call Kaitlyn at The Kyle Hale Agency. She is very easy to talk to and she gets things handled professionally and efficiently!!
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Dave W
Aug 21, 2025
5.0
Kaitlyn always gets me what I need and with a smile!!! Awesome location and have been with them for over 8 years now! :-]
AM
Aydan Monteiro
May 30, 2025
5.0
As someone young and new into understanding insurance policy Kaitlyn was absolutely amazing!!! she is super welcoming and very cheerful while helping me navigate setting up my new auto and renter policy. While taking her time to explain every detail each step of the way so that me being doing this for the first time understands exactly what my policy covers. I would without a doubt recommend State Farm and especially Kaitlyn to anyone I know looking for insurance!
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neil veon
Mar 20, 2018
5.0
I needed to come in to make some changes to my policies and they were able to work around my schedule to get done what I needed.
Frequently Asked Questions About Kyle Hale - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.