Business Details
About
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TX-2227092 The Sorensen Insurance Agency team is a caring, professional, and knowledgeable team committed to meeting our State Farm customers' insurance and financial services goals with a line of superior products, including auto insurance, home insurance, life insurance and more. The coverage of customers and their families is our utmost priority.
Location
Kristin Sorensen - State Farm Insurance Agent
15050 Scenic Loop Rd, Helotes, TX
78023, United States
Hours
Reviews
4.9
183 reviews
5 stars
173
4 stars
5
3 stars0
2 stars0
1 star
5
- MLMyrtle LemonSep 15, 20255.0April was very professional, patient, and kind as she answered all the many questions in reference to a Homeowner’s Rate Quote. Her genuine care is recommendable. Thank you.
- JLJohn LunaSep 12, 20255.0I have had nothing but amazing service from Kristins team
- NKNancy KerchevilleSep 4, 20251.0Nuisance, repeated contacts. Never contacted them!
- SCSherri CootsAug 15, 20255.0Hello, I have been with State Farm for several years. From PA, to CA and then to TX. We recently relocated to MN and the transition has been very smooth. We always look for great customer service, and we certainly found that at State Farm. Sorensen State Farm has provided everything we needed for our Auto, Home Owners and Renters Insurance needs! Amazing Service and I would recommend this team to anyone looking to fulfill their insurance needs. Thank you State Farm for taking care of us!
- DDDaisyAug 5, 20255.0I’ve had the greatest experience with Kristen S. (State Farm Insurance). The staff is very professional and knowledgeable about my needs and concerns. I will recommend Kristen S. and staff to anyone that wants a professional group to provide services.
Frequently Asked Questions About Kristin Sorensen - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.