Food Quality
Customers praised the freshness and flavor of the food, particularly the sushi and pho, but noted a decline in quality over time.
Service Issues
Many reviews highlighted inconsistent service, with reports of long wait times, forgotten orders, and inattentive staff.
Atmosphere
The restaurant's ambiance was generally well-received, described as clean and inviting, though some customers experienced noise and chaos during busy times.
Pricing Concerns
Several customers felt the prices were high relative to the quality of food and service, with complaints about unexpected charges and suggested gratuities.
Customer Loyalty
Despite some negative experiences, many customers expressed a desire to return, indicating a strong potential for loyalty if service and quality improve.