UT-550242 We at the Koy Jasperson - State Farm Insurance office work hard to provide State Farm Insurance customers with great customer service. We pride ourselves on being knowledgeable professionals in the insurance business and are committed to providing you with personalized assistance in a caring and simple manner. From home insurance to renters insurance and auto insurance to retirement and college planning and life insurance- We are here 24/7. Call, click, or walk in to our office.
I cannot recommend Koy Jasperson highly enough. During one of the most difficult times in my life, their support was a true lifesaver. Navigating life is always stressful, but Joslynn handled everything with exceptional kindness and compassion.They went above and beyond, not only explaining every step of the process but also proactively offering services that I didn't even know were available to me.
They genuinely cared about my well-being and took so much of the burden off my shoulders. It's rare to find such a high level of empathy paired with this much professionalism. They are truly an advocate for their clients and a rare find in the insurance world. Thank you for everything, Joslynn and Koy Jasperson.
JW
Jenn Wright
6 days ago
5.0
We are long time State Farm customers and have several teenage drivers. Have had several claims handled by Koy and his crew over the years. You cannot ask for a better group of people to take care of you. They are always happy to help and have always gone above and beyond to resolve any concerns or issues that have arisen with our numerous claims over the years. You won’t be sorry if you call them, DO IT NOW. :))
SD
Steve Dell
Oct 15, 2025
5.0
I have been with state farm for over 20 years. We have had a few accidents over that time and have never had any problems getting our cars fixed. There has never been a hastle and they have always taken care of us.
FL
Flory Lam
Oct 9, 2025
5.0
Outstanding service from Luke Spencer of Koy Jasperson - State Farm. He made arranging our home and auto insurance quick and easy, kept us updated every step of the way, and even mailed our documents promptly. The rates are excellent and their customer service feels truly personal — they treat you like family. We were delighted by the surprise $10 gift card for referring my son; he is very grateful for the great service and rate, too. We will keep sending friends and family. Highly recommend!
DL
Darrin Lam
Oct 2, 2025
5.0
Luke was extremely helpful in getting me a great deal on my wife and I’s auto, renters and life insurance. He was very to the point, and guided me every step of the way making sure that I knew everything but also allowing me to do as little as possible. Would definitely recommend this to anyone!
Frequently Asked Questions About Koy Jasperson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.