Kinney Drugs

3.2
111 reviews
Kinney Drugs Storefront

About

Drug StoreGeneral StoreConvenience StorePrescription Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has 95 locations across NY and VT.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Kinney Drugs
104 Lafayette Rd., Syracuse, NY
13205, United States

Hours

Reviews

3.5
85 reviews
5 stars
36
4 stars
16
3 stars
7
2 stars
6
1 star
20
  • WW
    Wendy
    Oct 14, 2025
    1.0
    Close pharmacy for 1/2 hour for lunch! Inconvenient, inconsiderate, bad customer service! There are at least 2 human bodies that work in the pharmacy. Why can't one take lunch and then the other? Some of us can only get there between 1 and 1:30pm. I have worked at a lot of places over the years. Never had to take lunch altogether. This is awful! Will be looking into other options. After waiting 1/2 hour to get a prescription. I asked the pharmacy tech, why with 2 pharmacist and 3 to 4 techs why they all have to go to lunch at the same time,she thru her up up and walked away and started taking care of another customer. The pharmacist came over and told me that all pharmacy's are doing this now. I told her I thought it was poor customer service. That there are 2 pharmacist and 4 techs working. Why couldn't they take staggered lunches? She said they all decided to close for an 1/2 hour. She asked me if I thought my dr shouldn't have a lunch. I told her she was not my Dr. And this is a retail store not a Dr. Office. She rang up my prescription, took my money..... I then tried to pay for 4 other items in my cart. She told me "YOU CAN PAY FOR THOSE THINGS UP FRONT!" I SAID NO. I'll pay for them here. She walked away. Another very nice lady came over and rang up my purchase. As I was leaving pharmacy area, I told the pharmacist that she didn't need to be rude just because I was voicing my opinion. She said as snotty as can be I was not rude. Yes, I went to the manager who was more than understanding. There are so many pharmacy's doing this closing for lunch.... they are closing and going out of business. Kinney take a lesson.
  • HB
    Harrison Brownell
    Jun 3, 2025
    1.0
    They need be informed about Ally's law and not dismiss by just saying no restrooms for the public. Sorry.
  • VL
    VJ LaShomb
    May 29, 2025
    4.0
    Friendly & attentive staff! Very easy to navigate as well.
  • SE
    Shayna Epes
    Oct 11, 2022
    2.0
    The slowest pharmacy with the most employees I ever seen in a pharmacy….and the lady working the drive through always seems to be in a bad mood.

Frequently Asked Questions About Kinney Drugs

How can I manage my prescriptions?

Sign up for an online account or download the Kinney Drugs mobile app to refill and track prescriptions, sign up for text notifications, and get medication reminders.

How can I schedule a vaccine appointment?

Schedule an appointment online by visiting https://kinneydrugs.com/locations/appointments/