Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
ID-494903 At Kimberly Shurtleff's agency, we strive to empower you to make informed decisions by providing the information and the tools necessary to protect what matters most. Through genuine care and concern, this agency is attentive to your needs with the goal of helping you manage the risks of everyday life, recover from the unexpected and realize your dreams.
Location
Kimberly Shurtleff - State Farm Insurance Agent
410 S Orchard St, Boise, ID
83705, United States
Hours
Reviews
4.8
145 reviews
5 stars
137
4 stars2
3 stars1
2 stars0
1 star
5
- PMPineda Erin (Pineda Mom)4 days ago5.0Sean was a pleasure to talk to very informative but not pushy which I appreciate someone explaining all of my options but not pushing me to take on more than what I need at the moment so I would recommend state farm to my friends and family that don't already have coverage with you guy's so thank you
- DCDon Courville4 days ago5.0I had the pleasure of working with Nicole Padilla she was extremely helpful and Pleasant so much so I bundled everything through her homeowners auto and health insurance and anytime I had a question or a problem. She was right there to help me.! I see a long relationship with me and State Farm and Nicole!
- CRCheryl RobinsonOct 23, 20255.0Superior, friendly, and helpful service. I was so impressed with Sarah Beveridge when she was sorting out the insurance for my parents' estate that I've decided to stay with State Farm for my insurance, but am switching to Kim Shurtleff's office from another agent.
- MRMolly RogersOct 23, 20255.0Nicole, has been so helpful any time we have called to inquire about insurance policy and claims, she is so thoughtful to follow up on our situation and check on how things are going for us. I would recommend this office to anyone.
- SAsuresh anandanOct 10, 20255.0I had all my questions answered quickly and effortlessly. Sean Rosado was truly exceptional—one of the best customer service representatives I’ve ever interacted with. He was professional, respectful, efficient, and added a great sense of humor that made the experience enjoyable. Sean consistently goes above and beyond to support his clients. Kimberly, you have an outstanding team member in Sean—he deserves recognition and opportunities to continue growing (and perhaps even a well-earned raise!). Thank you, Sean, for making my experience seamless and positive!
Frequently Asked Questions About Kimberly Shurtleff - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.