Kim Austin - State Farm Insurance Agent

Reviews

• SB

  Susan Blocker

  Oct 2, 2025
  5.0
  Meagan is very sweet and joyful thank you
• CJ

  Cindy Jenkins

  Sep 29, 2025
  5.0
  Kim was very helpful in getting me started with my Insurance. Explained everything and got me the best rate with more coverage than I previously had. Very sweet as well. I would recommend Kim!
• MG

  Michael Garza

  Sep 26, 2025
  5.0
  After me and my wife had issues with another agent, we came across Kim Austin Statefarm here in Abilene. The minute we walked in we were greeted with a very warm hospitality by Megan Holmes. She began to listen to our concerns and paused what she was doing to help us right away, despite it being late on a Friday. Right away she looked at our policy and helped us get the answers we needed. It showed what commitment not only Megan but Kim Austin’s team demonstrated. I highly recommend this place. Kim Austin even came out to greet us and spoke to us kindly. This is quite different from the approach I was accustomed to from a different head agent who I never met, spoke or seen due to the excuse, “he was always busy.” We are saving so much because of this location. Everyone was kind and kept offering us complimentary drinks and food. Kim and Megan are the way to go if you’re looking for an agency that treats you like family.
• NC

  Nathaniel Clouse

  Sep 26, 2025
  5.0
  Megan was FANTASTIC in assisting me with my auto insurance policy. She was quick to find all the amazing discounts and was very knowledgeable in what I had to do to get these discounts. State Fatm for life now! Thanks to Megan!
• RJ

  Roshell Jackson

  Sep 25, 2025
  5.0
  Mrs. Megan was very helpful and informative. Might I add very knowledgeable about insurance coverage and policy. She also took her time with me and gave me that real down home feeling like we were from the same neighborhood. If you need insurance give her a call