Kilwins, a beloved locally owned chocolate, fudge & ice cream shop, is known for Heritage Chocolate, Original Recipe Ice Cream, Hand-Crafted Fudge & Caramel Apples, and other delicious confections. For over 75 years, Kilwins has used only the finest ingredients in our chocolate kitchen factory in Petoskey, MI, and in each store’s open kitchen, where handcrafted confections are made right as you watch.
Whether you’re looking for a sweet treat to share, a special gift, or simply a moment of indulgence for yourself, Kilwins offers something for everyone. Come in and experience Kilwins for yourself, where every visit is “Sweet in every Sense since 1947”!
very good waffle cones. very good ice cream. love that its 14% butterfat.
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Peyton M
Oct 12, 2025
5.0
Went to Kilwins about an hour before close and found a very long line and only one person working behind the counter. Reggie, the extraordinaire, handled every customer with such patience and kindness. He interacted with every customer with a smile on his face and gave each person his undivided attention. For him being the only person working, I was very impressed!!! I would have been a stressed wreck with that long of a line and absolutely no help. But Reggie? Cool as a cucumber and eager to help.
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Breadbox
Oct 4, 2025
3.0
Way too expensive for the area. We did frozen moo on both sides of this and frozen moo was judged better by the family.
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Mark Limbruner
Sep 25, 2025
1.0
Not happy at all, ordered a single scoop waffle cone late in the evening, not sure what the deal is but cone was dripping ice creme all over my hand and me before even leaving the store! Went back for more napkins, (They are not out on the counter) the clerk finally asked what I needed and handed me a wad of them from behind the counter. I mean they're napkins not GOLD! Wife ordered a regular cup of ice creme instead was given a small cup when she asked about it the clerk just kept packing in more soft runny ice creme. Not sure if staff is overworked or freezers aren't working. Anyhow a totally unpleasant experience. Never going back.
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Chaterra Hurt
Sep 20, 2025
5.0
Kilwins on Hilton Head Island is truly something special! My boyfriend and I stopped in right before closing, only to find out their card machine had gone down. Instead of turning us away, the staff surprised us with free ice cream cones, and it honestly made our night; especially considering it is my boyfriends birthday. That kind of kindness and generosity is rare these days, and it showed how much they value their customers. On top of that, the ice cream was absolutely delicious — rich, creamy, and the perfect treat to end our evening. We’ll definitely be coming back every chance we get — not only for the fudge and ice cream, but for the amazing people who make this shop so welcoming. THANK YOU !!!!