Kilwins, a beloved locally owned chocolate, fudge & ice cream shop, is known for Heritage Chocolate, Original Recipe Ice Cream, Hand-Crafted Fudge & Caramel Apples, and other delicious confections. For over 75 years, Kilwins has used only the finest ingredients in our chocolate kitchen factory in Petoskey, MI, and in each store’s open kitchen, where handcrafted confections are made right as you watch.
Whether you’re looking for a sweet treat to share, a special gift, or simply a moment of indulgence for yourself, Kilwins offers something for everyone. Come in and experience Kilwins for yourself, where every visit is “Sweet in every Sense since 1947”!
Just came to KILWINS for the first time. Awesome experience. The store was well maintained, the staff was friendly and we had a world class experience from the time we walked in the store.
TJ
Tanaya Johnson
Oct 6, 2025
5.0
First time ever at one of these and had an absolute amazing experience. Everyone was very kind and welcoming and sweet. The ice cream I tried was absolutely delicious! Sedona was one who helped me and she’s phenomenal thanks again for the best service ever. I Will be returning here !
RB
Raymond Bullock
Sep 24, 2025
5.0
Exceptional Customer Service!!!!! I was walking pass the Navy Yard location today, and the General Manager Lorraine welcomed me in and provided amazing hospitality. I wasn’t looking to get ice cream today, but after trying the New Orleans Praline I was hooked. Jose showed me a few other items in the store and I left with an array of goodies.
If you’re ever in the area, definitely a 10/10 and the store is simply beautiful!
SW
Shenna Williams
Sep 20, 2025
5.0
I had such a great experience at Kilwin’s!
I didn’t even realize we had one in the DC area, so this was a sweet surprise. The store associate who helped me was so friendly and welcoming, which made my visit even better. They were patient, knowledgeable, and happy to answer my questions.
The treats are amazing(love the presentation)—I picked up a some caramel corn, chocolate-covered goodies(turtles), and peanut butter fudge, and everything tasted fresh and delicious. I was even gifted a salted caramel apple :) that I have yet to try. However, You can tell they really care about quality.
Between the customer service and the sweets, this is definitely my new go-to spot when I want a treat. Highly recommend stopping in!
TB
Tyler Baw
Sep 20, 2025
5.0
Great hospitality! Super great service! If you haven’t been here I definitely recommend giving them a try! The caramel apples are delicious. If you’re in the mood for ice cream give the berry flavor a try. I believe it is called double berry or something like that. Lorraine is super kind and welcoming to all! 10/10 would recommend!