Kilwins, a beloved locally owned chocolate, fudge & ice cream shop, is known for Heritage Chocolate, Original Recipe Ice Cream, Hand-Crafted Fudge & Caramel Apples, and other delicious confections. For over 75 years, Kilwins has used only the finest ingredients in our chocolate kitchen factory in Petoskey, MI, and in each store’s open kitchen, where handcrafted confections are made right as you watch.
Whether you’re looking for a sweet treat to share, a special gift, or simply a moment of indulgence for yourself, Kilwins offers something for everyone. Come in and experience Kilwins for yourself, where every visit is “Sweet in every Sense since 1947”!
Love the chocolates we received! The only problem my family came across were some rude employees… hate it was like that since it was my first time ever visiting this store.
JG
Joey Gibson
Aug 12, 2025
1.0
Let me start off by saying, I absolutely love Kilwins and visit the brand frequently. We had an absolutely horrible experience last night at this particular store. The young man and woman working acted as if we were a total inconvenience to them. We purchased an ice cream cone, a caramel apple and some Dubai chocolate truffles. The ice cream cabinet had dropped pieces ice cream all in it, I know this is not typical for the stores. They definitely were not busy and seemed to have plenty of time to play on their cell phones. The caramel apple was horrible, almost tasted old. If the owners would like to check their cameras we were in on 8/11/25 at approximately 8:40. We are extremely sorry we were a burden to the employees.
RH
Rob Hamilton
Jul 10, 2025
1.0
Pretty disappointed. My female daughter had to use the restroom b/c it was an emergency. One employee was gracious and offered to let her use theirs even though it’s not open to the public. Unfortunately another employee heard the conversation and refused. We understand there are rules, but there’s also decency and understanding. This employee continued to give service with a condescending tone. You can do better kilwins.
CH
Corey Harper
Jun 27, 2025
4.0
Staff was friendly, had some neat items but a pretty small store