Kilwins, a beloved locally owned chocolate, fudge & ice cream shop, is known for Heritage Chocolate, Original Recipe Ice Cream, Hand-Crafted Fudge & Caramel Apples, and other delicious confections. For over 75 years, Kilwins has used only the finest ingredients in our chocolate kitchen factory in Petoskey, MI, and in each store’s open kitchen, where handcrafted confections are made right as you watch.
Whether you’re looking for a sweet treat to share, a special gift, or simply a moment of indulgence for yourself, Kilwins offers something for everyone. Come in and experience Kilwins for yourself, where every visit is “Sweet in every Sense since 1947”!
The kilwin's tracks are god sent. I always order two scoops whenever I am in the area lol. The price is reasonable for what you get, friendly staff, and they are fast when serving. Appreciate you!
KK
kellie
Sep 2, 2025
1.0
What happened to this place? I came in to check out the new ice cream ahead of a planned visit with my family on Sunday night. Not only was I not greeted, but I was immediately met with loud, inappropriate, and downright disgusting language coming from two younger Hispanic girls. I tried to ignore it, but the behavior was so unacceptable that I couldn’t stand to stay any longer. I left and will not be returning. This was an extremely disappointing and unprofessional experience, and I expect better from any business that serves families.
R9
ROX 950
Sep 1, 2025
1.0
The best place not to have a coffee.
The worst cappuccino I’ve ever had. And the worst part is that when I politely approached the girl to tell her that the coffee she used for the cappuccino seemed to be American coffee—when of course, I had ordered a cappuccino expecting it to be made with espresso—she simply said, “that’s how it is,” and that was it.
Sometimes it’s not just about the product itself, but about the people we choose to work for us and represent our brand.
CG
Claire Giannandrea
Aug 22, 2025
5.0
I absolutely loved this chocolate shop! The place was spotless and so beautifully kept, which made the whole experience even sweeter. The chocolates were rich, fresh, and absolutely delicious - you can tell a lot of care goes into making them. The staff were welcoming and friendly, making it such a warm and enjoyable visit. I’ll definitely be coming back for more treats! Claire & Alana