Staff Performance
The staff is consistently praised for being friendly, patient, and excellent with children, making the dental experience comfortable for both kids and parents.
Child Comfort
Many reviews highlight the efforts made by the staff to ensure children feel safe and comfortable during their visits, including the use of distraction techniques like TVs in treatment rooms.
Service Issues
Some customers reported difficulties with appointment scheduling and communication, including issues with phone responsiveness and long wait times.
Positive Environment
The office is described as clean and welcoming, with a fun atmosphere that appeals to children, contributing to a positive dental experience.
Mixed Experiences
While many reviews are overwhelmingly positive, a few customers expressed dissatisfaction with specific incidents, including billing issues and perceived unprofessionalism.