KFC

2.7
290 reviews

About

Fast Food Restaurant

Location

KFC
305 Rideau Street, Ottawa, ON
K1N 5Y6, Canada

Hours

Reviews

2.7
290 reviews
5 stars
104
4 stars
14
3 stars
9
2 stars
14
1 star
149
  • FG
    Francois Grenier
    Oct 13, 2025
    5.0
    Very professional staff, even in a rush. My zinger was excellent. Place is kept clean as well. Thanks guys!!!
  • NL
    Nathalie Leonard
    Oct 10, 2025
    1.0
    Never will I order from this place, I bought a 8 piece bucket meal, the size of the fry was ridiculous it’s the same size as a medium fry at McDonald’s the gravy was bigger than the fry and I paid for white meat and what I got was drumsticks and pieces that looked like a ball of fat, sooooo pissed off, I will never ever go back there and if your smart you will avoid that place, I gave it a star cause I had no choice because they deserve a big fat 0
  • GS
    Gregory Saygon
    Oct 3, 2025
    5.0
    I normally have a pleasant experience at KFC. Great food I've had Kentucky Fried Chicken on occasion ever since my parents took me to the location on Sparks Street in Ottawa more than 40 years ago. As a child, I could remember the pleasant aroma in the air of as the Kentucky Fried Chicken was being cooked by the cooks. I was always very happy with the service and Food. I went to order food at the Rideau Center location where a wonderful staff member( a lady) who always works extremely hard taking orders at the cash and at times working in the kitchen preparing the food. I was a little saddened to find out that KFC isn't supplying enough white meat chicken. Both white and dark meat is what makes Kentucky Fried Chicken taste soo good as well as the fries. I know that times are tough for many different businesses and it's not easy, but is there any possible way that KFC could bring back the Kentucky Fried Chicken that I and a lot of us people remember. Also please bring back white meat chicken. I had to turn away from one of my favorite restaurants because I couldn't get to place my order due to no white meat. I like the combination of both white and dark meat. Also there oil that was used before things were changed to trans fat oil, made the chicken and the fries taste much better. The batter was much more crispy and tasty. The texture of the chicken was even changed. It's almost like the secret recipe has soaked up a little in the trans oil. Even the taste of the fries are a little different. Just some things that I noticed, I don't mean any harm. I really like Kentucky Fried Chicken and I don't want to see the restaurant lose businesse or close it's doors. I hope that my thoughts and concerns could make a difference. All the best in the future to all KFC staff and restaurants. Thank you for your time. A loyal customer. 🙏👍
  • JA
    J Attfield
    Sep 13, 2025
    2.0
    Convenient location and hours but when there’s a 20 minute wait for chicken there’s something wrong … This is Kentucky fried CHICKEN maybe having chicken ready to serve would be smart!
  • AL
    A L
    Sep 7, 2025
    1.0
    We ordered the Pickle Sandwich Box Meal plus a Spicy Pickle Sandwich, and upgraded the fries to Loaded Pickle Fries. Unfortunately, several issues came up: When I arrived, I was told there were no pickle chips, so both sandwiches were served without them. The side of pickle chips was replaced with onion rings, which was not what we ordered. The Loaded Pickle Fries we paid extra for were given as just regular fries. Both sandwiches were made regular, even though one was specifically ordered spicy. We were excited to try the new pickle menu, but instead left very disappointed with our experience. Not only was the order incorrect, but the substitutions and missing items completely changed the meal we wanted.