KFC

3.2
420 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
325 Prince Street, Sydney, NS
B1P 5K6, Canada

Hours

Reviews

3.2
420 reviews
5 stars
127
4 stars
78
3 stars
80
2 stars
27
1 star
108

What are people saying?

AI-generated from customer reviews

Food Quality

Many customers reported that the food was often cold, greasy, and not fresh, with several mentioning undercooked or reheated items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and miscommunication regarding orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty windows and unclean drink machines.

Value for Money

Customers expressed dissatisfaction with the pricing, feeling that the quality of food did not justify the cost.

Inconsistent Experience

While some customers had positive experiences with friendly staff and good food, many others reported significant issues, indicating a lack of consistency in service and food quality.
  • GC
    Google Crtic
    3 days ago
    3.0
    I dont get why so many bad reviews I never had a bad kfc experience from this location ever i love my 11 herbs/spices
  • EE
    EL EM
    5 days ago
    1.0
    I purchased a four piece meal along with a Big Crunch meal it came with a free six piece chicken. As soon as I took a bite of the chicken it tasted bad. They said it was freshly made, but that doesn't change the fact the chicken tasted bad. I will not be returning to this KFC again. Nasty rotten chicken. I know if something tastes off to me and this chicken surely did. Who wants to eat sour meat? Gross! I emailed them and all they said was "sorry for the inconvenience."
  • SW
    steve Wood
    Nov 2, 2025
    1.0
    Absolutely terrible nobody spoke English and the messed up my order not once, not twice but thrice
  • AN
    Aya Naugle
    Oct 9, 2025
    1.0
    The place smelled bad and the food was so disgusting my husband gagged. The chicken was soggy as hell. Not worth the "free tenders deal"
  • AA
    Aaron Antonello
    Aug 29, 2025
    1.0
    Horrible service did not get what i ordered then why I went in they stated they did not have any. I left the food was awful so I called to speak to the manager twice the phone was picked up by females and when I asked for a manager they hung up the third call a gentleman answered and told him he better not hang up he then stated the manager could not take the phone I guess the manager doesn’t care about customer service or satisfaction. I won’t be back so many better choices in the area like touché, and Mary Browns only went there because it was convenient but I can tell you I will drive out of my way to avoid this dump