KFC

3.2
485 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
565 Albert Street, Regina, SK
S4R 2P2, Canada

Hours

Reviews

3.2
485 reviews
5 stars
161
4 stars
87
3 stars
68
2 stars
31
1 star
138

What are people saying?

AI-generated from customer reviews

Food Quality

Many customers reported issues with food being cold, greasy, or overcooked, with several noting that the chicken did not meet expectations.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

Several customers mentioned cleanliness issues, particularly with self-ordering kiosks and overall store hygiene.

Order Accuracy

A significant number of customers experienced problems with incorrect orders, missing items, and lack of attention to detail.

Atmosphere

While some customers enjoyed the lively atmosphere, others noted unprofessional behavior from staff that detracted from their experience.
  • TL
    Tariq Later
    4 days ago
    5.0
    Me and my friend had a spare in our class so we decided to take a trip to KFC. When we got here, live atmosphere, great music playing, workers chatting in the background, felt like an authentic KFC advertisement. We ordered our food and it came very quickly, and the food was amazing. Great seasoning and the corn was delicious. Thank you!
  • FZ
    finy zonun
    Oct 29, 2025
    1.0
    The KFC chicken was terrible; it felt like there was no chicken, just tons of salt fried like chicken. Too salty
  • RC
    Rynah Mae Castillo
    Oct 13, 2025
    2.0
    front counter was rushing us, wasn’t welcoming, almost slipped because they didn’t have their wet floor sign out.
  • MM
    MizzKieli04
    Oct 12, 2025
    1.0
    The drive through is awful, totally understand the traffic drowning out your voice while ordering, but the staff overreact when you raise your voice to be heard over the traffic on Albert street. Which creates too much miscommunication, that results in my order getting wrong and I always have to go inside to pay for the items they missed. The self ordering kiosks are filthy to the touch, literally. And apparently they were out of order at the time I attempted to use one. There should have been signage indicating the kiosks were down. Overall, this is a KFC location I will be avoiding.
  • RS
    Rj S
    Sep 27, 2025
    2.0
    They've really gone downhill. Even just a couple months ago, the service and food was passable, but these days you get rubbery, overcooked and old chicken alongside counter attendants who would rather you just leave than make an order.