Food Quality
Many customers reported issues with food being cold, greasy, or overcooked, with several noting that the chicken did not meet expectations.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers mentioned cleanliness issues, particularly with self-ordering kiosks and overall store hygiene.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, and lack of attention to detail.
Atmosphere
While some customers enjoyed the lively atmosphere, others noted unprofessional behavior from staff that detracted from their experience.