KFC

3.1
256 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3512 - 137th Avenue, Edmonton, AB
T5Y 1Y7, Canada

Hours

Reviews

3.1
256 reviews
5 stars
92
4 stars
38
3 stars
20
2 stars
16
1 star
90

What are people saying?

AI-generated from customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff while others highlighted unprofessional behavior and poor customer service.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and tasty chicken, while others complained about old, soggy, or improperly cooked items.

Order Accuracy

Multiple reviews indicated issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Cleanliness

Some customers noted that the location was clean and well-organized, while others reported unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that certain items were overpriced or that they received less than expected.
  • JP
    Jayjay Pauls
    5 days ago
    1.0
    It’s been a while since we had KFC was very disappointed in the quality of the chicken and coleslaw chicken was like it was double cooked Couldn’t eat the skin at all was looking forward to dinner and sadly disappointed
  • ED
    Eleen Dayal
    6 days ago
    5.0
    I love going to this KFC. Staffs are very friendly..
  • RF
    ryan flewy
    Oct 28, 2025
    1.0
    Need to speak with the owner of this location, every time I go to this location they have no heat in the front, I spoke to the cashier a few different times and was told that the heat is always very low or off ! These are not good working conditions for the employees and not good for my food when I order for pick up. Also recently my order has been double charged ! Also $9 plus tax for gravy is absolutely absurd ! Highway robbery! Owners and management need to have a meeting about this otherwise health and safety will be there sorting it out !
  • JG
    John G
    Oct 16, 2025
    1.0
    They serve soggy cold chicken. On top of that the lady with the “head covering” who works the cash is miserable and unprofessional. Extremely rude to customers, that’ll be the last time I spend money here.
  • AA
    Ahsan Aryan
    Oct 6, 2025
    1.0
    Very bad experience oil and meat were old and had very bad smell. Not recommend this place.