Service Issues
Numerous customers reported long wait times, poor service, and unhelpful staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about bland, cold, or improperly cooked chicken.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Customer Experience
Several customers expressed disappointment with the lack of personal interaction and assistance, particularly with self-service kiosks.
Management Concerns
Feedback indicated a need for better management and staff training to improve service and food quality.