Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and inattentiveness.
Food Quality
Significant complaints about food quality, including issues with overcooked, stale, and oily items.
Cleanliness
Concerns raised about hygiene practices, particularly in food handling and preparation.
Wait Times
Frequent mentions of long wait times for food orders, leading to customer frustration.
Value for Money
Customers expressed dissatisfaction with portion sizes and perceived value, feeling that they did not receive adequate quality for the price paid.