KFC

2.3
198 reviews

About

Fast Food Restaurant

Location

KFC
8882 - 170 Street NW Unit 1574 - (inside mall), Edmonton, AB
T5T 3J7, Canada

Hours

Reviews

2.3
198 reviews
5 stars
37
4 stars
26
3 stars
10
2 stars
12
1 star
113

What are people saying?

AI-generated from customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and inattentiveness.

Food Quality

Significant complaints about food quality, including issues with overcooked, stale, and oily items.

Cleanliness

Concerns raised about hygiene practices, particularly in food handling and preparation.

Wait Times

Frequent mentions of long wait times for food orders, leading to customer frustration.

Value for Money

Customers expressed dissatisfaction with portion sizes and perceived value, feeling that they did not receive adequate quality for the price paid.
  • GS
    Gurpreet Singh
    Nov 5, 2025
    5.0
    Not sure what's with so many bad reviews. The lady at the cash was super friendly, and the customer service was way above that of a typical fast-food chain.
  • MB
    Michael Boers
    Oct 27, 2025
    5.0
    I tried to order through the app and it didn't work. But when I showed that to the lady working the till she honored the deal online! Awesome service! And the food was actually decent. Very nice!
  • ER
    Eliana Rielle
    Oct 27, 2025
    1.0
    Was waiting for my food and saw the guy in the back handling my meal ,grabbed one of my pieces of chicken with his bare hands.
  • MM
    Mohamed Majeed
    Oct 20, 2025
    1.0
    The fries were oily and burger was burnt on top. I don’t recommend and KFC has to take action. The front desk lady was rude.
  • AZ
    Alt Zero
    Oct 9, 2025
    5.0
    Honestly a pretty good place. Chicken was served just perfectly and the burgers were served just right. I dont understand all the hate at this location I think its just Karens that want people to read their minds for them