Brandon set me up for a cheap car insurance policy matching what I had at a competitor. I would highly recommend to everybody, his customer service is 10/10!!!
GL
Geminis Luna
Oct 6, 2025
5.0
Barrí was wonderful to work with! Made my experience so much easier! I was really dreading switching over my insurance but he made it swiftly and painless. Thank you so much for everything!
DF
Demont & Ann Foster
Sep 18, 2025
5.0
I had an excellent experience working with Steve at State Farm. Not only did he save me money—over $100—but he also took the time to thoroughly explain my policy, making sure I understood all of my options. His customer service was outstanding; he was patient, attentive, and genuinely focused on helping me get the best coverage for my needs. Steve went above and beyond to make the process simple and stress-free, and I really appreciate the effort he put into making sure I was taken care of. I highly recommend him for anyone looking for great service and real savings.
SS
Stephanie S
Sep 2, 2025
5.0
Barri was professional and Pleasants to do business with I will be referring him to family and friends
BB
Bob
Aug 28, 2025
5.0
Im really happy to be a Kevin Luong state Farm member. Very professional with great customer service. Im telling all my friends and family to give him a chance to save them lots of $$.
Frequently Asked Questions About Kevin Luong - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.