Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
WA-786485
Each day, we are committed to providing remarkable service for the hundreds of products and services we offer. We want to be the agency you turn to when you buy a new car or home, or rent your first apartment. We are always here to help you with all your insurance and financial services needs today, and to help you achieve your goals in the future. We’re passionate about our beautiful state of Washington and want to help Thurston County feel like home to you.
Location
Kevin Hayward - State Farm Insurance Agent
4440 Pacific Avenue SE, Lacey, WA
98503, United States
Hours
Reviews
4.9
476 reviews
5 stars
460
4 stars6
3 stars0
2 stars1
1 star
9
- SHStephanie HolzmanOct 23, 20255.0Andrea is a lovely person to chat with concerning our insurance needs. Nice that she checked with me to make sure our account was still accurate and relevant to us.
- MSMatthew SponsellerOct 15, 20255.0Thoughtful and useful review of our policies with Kevin Hayward’s State Farm Agency was provided by team member Andrea today. It was un-requested, but a reassuring extra provided by Kevin to confirm that what their records indicate agrees with what we think we have policies on (we do have several vehicles, homes, and other policies). It is handy, and would have served to remind us should we no longer need any of the policies, or as it did; offer the opportunity to make any needed changes. Thank you Andrea for making it quick and easy!
- RGRoger GroeschellOct 9, 20255.0I have been a customer of Kevin’s for over 10 years now and have always appreciated their hard work and attention to detail. I feel they have my best interests at heart.
- RFRebekah FurubottenOct 8, 20255.0We have been customers for over ten years and have always felt confident we are paying fair premiums. But also? The insurance agents at Kevin's company are the best! Highly recommend!
- PKPat KelleyOct 6, 20255.0We've been with them for over 10 years. Their staff is always eager to help. Even if my Agent is busy the staff researchers my question and finds the answer. They are ALL SO up-to-date on current insurance laws and so knowledgeable. They kind of feel like family after all these years. We would highly recommend them to anyone. Sincerely, Mrs. Patricia Kelley
Frequently Asked Questions About Kevin Hayward - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.