For the past six months, Kerri Miene has been my agent and trusted source for everything-insurance. Her office has always been accessible and explains confusing insurance-speak in a way I understand in order to best serve MY needs and goals. I appreciate how Kerri and her staff take the time to listen to my questions without judgment. I never feel rushed or lacking confidence in my decisions with this agent. She treats me like a real neighbor—remembering details about my life events and family and often asking me for updates the next time we speak. If you’re looking for a kind, genuine, sincere agent who emphatically cares about clients, Kerri Miene and her office are top tier in every way. Thank you so much for all you do to serve the community and for how incredibly sensitive you were with my elderly mother, as well. 🙌
JB
Joe Bingham
Aug 19, 2025
5.0
It is always so easy to deal with Kerri and her staff. They are always kind and they take care of my needs promptly.
MA
Matthew Ardoin
Aug 6, 2025
5.0
Kerri and her team are very responsive, professional and caring. She and the team made our transition from Chicago back to Dallas as easy as can be. Thank you!
FV
Freddy Vaca
Aug 6, 2025
5.0
If there was a 6 star award, Kerri and her team have earned it. We have used Kerri for over 10 years. Always available, always helpful! Highly recommend her and the team for ANY insurance need!
DL
David Lopez
May 30, 2025
5.0
I’ve had an outstanding experience with this specific office and couldn’t be more satisfied with their service. I was helped by Magaly and she was very attentive, knowledgeable, and genuinely committed to helping me find the right coverage for my needs
What really stood out was how easy and stress-free the entire process was—from getting a quote to setting up my policy. Magaly was very patient, explained everything clearly, and made sure I fully understood my options.
I highly recommend this office to anyone looking for reliable, transparent, and supportive insurance coverage.
Frequently Asked Questions About Kerri Miene - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.