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GA-201798 We treat our customers like family here. We inform customers the importance of protecting what's most important to them and how we can help them reach their financial goals
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible seatingAvailable
Location
Kendrick Jones - State Farm Insurance Agent
1760 Spectrum Dr, Lawrenceville, GA
30043, United States
Hours
Reviews
4.9
433 reviews
5 stars
423
4 stars4
3 stars1
2 stars0
1 star5
- CSConstance Smith4 days ago4.0After searching all day for insurance quotes online I was completely frustrated. I had given up. This guy Stan from (State Farm) kept calling me. For several days I ignored his calls. This day I picked up the phone and said “Stan I hope you have something good to say because if you don’t I’m not interested.” This guy had patience and worked with me until I was completely satisfied. He stands on doing his business. Before I hung up, I had signed on the dotted lines. Thanks so much Stan it was a pleasure working with you..
- CACindy Aragon6 days ago5.0Special shout out to Erika! She was very detailed and helped explain all the information most insurances do not inform you about. She was very patient and thorough with answering all my questions. This helped me get the best plan available for my financial situation. Super awesome help, thank you Erika!!!!
- ACAmy ColemanOct 15, 20255.0Best insurance buying experience I’ve had.. It was simple and easy, everything was done over the phone. I felt like I had known Margaret for years.. I will definitely come back to her in the future when I’m looking for other insurance as well.. She was knowledgeable and even informed me of services offered with other types of insurance I didn’t know was available..
- BGBrian GuerreroOct 13, 20255.0Erika is an outstanding agent! She’s knowledgeable, patient, and always goes the extra mile to make sure I understand my coverage options. Anytime I have a question, she responds quickly and makes the process stress-free. Highly recommend Erica if you want someone who truly cares about her clients! I believe she needs raise!
- WAWendy AragonOct 13, 20255.0I always had hard trouble with car insurance, either they don’t cover or just aren’t very clear of what my coverage is. But Erika was very helpful, she made sure I understood what kind of policy I needed, even if she had to repeat what she said to me multiple times. I have been with them for the last 2 years and it has been a amazing.
Frequently Asked Questions About Kendrick Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.