Business Details
About
Insurance Agency
FL-W051070 - We are here to build relationships with the people in our community and help navigate customers through their insurance needs. Our insurance professionals are trained to assist customers in reaching their personal financial goals and objectives. We are dedicated to providing the highest level of customer service while meeting our customers needs.
Location
Kelsey Shay - State Farm Insurance Agent
86058 St Peter Blvd, Yulee, FL
32097, United States
Hours
Reviews
4.9
436 reviews
5 stars
415
4 stars
7
3 stars1
2 stars2
1 star
11
- TMTurk Morgan1 day ago5.0Great ppl to work with that are the best in the business I would recommend them to all the ppl I know they go waybout of there way to help thank you guys and girls for everything
- JSJosh Steiger2 days ago5.0I recently switched to State Farm for auto insurance from another insurer. Not only was my monthly rate significantly less, but I was also extremely pleased with how I was treated by the the staff at Kelsey Shay State Farm. They were polite, professional and very helpful. Highly recommended.
- FHfred hamlin3 days ago5.0we were recently shopping around for home insurance and contacted micheal at state farm. we told him our needs and desires in coverage and he quickly quoted us below what we were currently paying with better coverage. he also helped my wife obtain an affordable life insurance policy. any time we are searching to cover an insurance need, we reach out to mike. he is very knowledgable and curtious who quickly addresses or needs. thanks again mike!!
- MHMason Hall3 days ago5.0Michael hall had excellent communication. He helped me with anything I needed help with whether it was simple or not. I definitely recommend him.
- RFRosetta FlowersOct 15, 20255.0Excellence from Ms Fannie, she answered every question. Im honored to have encountered her as an agent. She executed the task in 5min. Im happy to be insured by such a reputable insurance company. Thanks Ms Fannie
Frequently Asked Questions About Kelsey Shay - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.