Business Details
About
Blood Bank
At KEDPLASMA Copperas Cove, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.
Location
Hours
Reviews
4.1
363 reviews
5 stars
249
4 stars
31
3 stars
10
2 stars
11
1 star
62
What are people saying?
AI-generated from customer reviews
Staff Professionalism
Feedback on staff is mixed; while some customers praise the professionalism and friendliness of certain employees, others report unprofessional behavior and lack of training.
Service Speed
Many customers express frustration with long wait times and slow service, particularly during the donation process.
Customer Experience
Overall experiences vary widely; some donors report positive interactions and a welcoming atmosphere, while others describe rude staff and poor communication.
Management Issues
Several reviews highlight concerns about management practices, including staff treatment and operational inefficiencies.
Payment Concerns
Numerous customers report issues with payment discrepancies and delays, leading to dissatisfaction with the compensation process.
- APAlejandro Prez3 days ago1.0Lack of support, lack of staff horrible center that pays big but treats you like cattle
- EPErik PapocchiaOct 27, 20253.0The facility was not busy and I waited for almost an hr to get called to the bed!
- KKKesia KellamOct 13, 20251.0The service is poor they walk around talking to each other longest process ever to donate so many questions on kiosk and then you wait a while another 30 mins to be seen
- BLbrian laitilaOct 8, 20251.0Do not try calling this place… I just had maybe one of the top worst simple customer service experiences with whoever answered the phone.
- KKKurtisSep 27, 20254.0The staff are absolutely great! Overall, the level of professionalism, commitment, and devotion to customer service is paramount! They have to deal with a high volume of traffic and handle themselves well through it! Absolutely outstanding effort on the daily!
Frequently Asked Questions About KEDPLASMA Copperas Cove
Are you open during the COVID 19 lockdown?
Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today
bplplasma.com/find-a-center