Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TX-1439631
Our mission is to be a true neighbor through strong involvement and support in our local community. We treat every customer uniquely, just as their insurance needs and dreams are unique to them. We are known for creating exceptional customer experiences, as well as building long lasting relationships.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Kathleen Alexander - State Farm Insurance Agent
3709 S University, Fort Worth, TX
76109, United States
Hours
Reviews
4.9
500 reviews
5 stars
481
4 stars7
3 stars0
2 stars1
1 star
11
- DSDiana Soria1 day ago5.0Friendly and willing to help where needed. A young man helped me a lot to keep on getting a discount for safe driving for years. Also , very nice to work with Joslyn (misspelled) before to work on my house and car insurance.
- DMDacon MehurusOct 25, 20255.0We reached out to StateFarm for home and auto policies. CROSS helped us lock in multi vehicle and an amazing home policy! Super easy to work with and stayed in CONSTANT CONTACT with us. Walked us through all details and questions, laid out pros and cons of specific coverages we may or may not need, all the time friendly and excited to work with us! THANK YOU CROSS HIGHLY recommend Kathleen Alexander and her team with State Farm. David & Katie M.
- GMGenevieve MillerOct 24, 20255.0Had to add a leasing company to my insurance and Jocelyne was so helpful! Got it added quickly and perfectly answered all the questions I had about it.
- NRNeha RayamajhiOct 22, 20255.0I had such a great experience working with Dominique Garcia at State Farm! She was incredibly helpful and patient while assisting me with my car insurance. Dominique took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. She was friendly, professional, and truly cared about helping me find the best coverage for my needs. I highly recommend reaching out to Dominique if you’re looking for someone who goes above and beyond to make sure you’re taken care of.
- DTDeevah TOct 13, 20255.0I just switched my auto insurance back to State Farm (from Allstate) today due to constant rate hikes. Let me just say that Cross (isn't that an awesome name) is the ABSOLUTE BEST!!! He was very helpful and patient in answering all my questions (there was A LOT) and I love his transparency with regards to different coverages and rates. I'm still in shock over the amount of money I will be saving, literally over half of what I've been paying each month!!!
Frequently Asked Questions About Kathleen Alexander - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.