Business Details
About
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GA-234024 Our mission at Katherine Ball State Farm Agency is to champion insurance and financial wellness for our State Farm family. We value complementing strong relationships with our unique expertise to help you achieve your financial growth goals while maintaining a strong protection plan for your assets and loved ones. Katherine Ball State Farm Agency strives to be your first call when seeking to protect the people and things most important to you.
Details
- Online appointmentsAvailable
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
Location
Katherine Ball - State Farm Insurance Agent
11555 Medlock Bridge Rd, Johns Creek, GA
30097, United States
Hours
Reviews
5.0
98 reviews
5 stars
96
4 stars0
3 stars
2
2 stars0
1 star0
- RRRen Travis RauschenbergerSep 30, 20255.0Katherine is a pleasure to work with and I highly recommend her to anyone who is looking for a knowledgeable and friendly insurance agent and risk advisor. She will really go the extra mile to make sure you're satisfied, and State Farm offers a ton of different products so it's easy to have auto, home, and life insurance AND a retirement account all in one place with Katherine's office.
- AWAaron WarrenSep 25, 20255.0Katherine is a pleasure to work with! Highly recommend
- BBBrady BennettSep 25, 20255.0The Katherine Ball Agency has great customer service! They truly care about insuring people properly to protect from the unexpected!
- SQStephanie QuinnSep 5, 20255.0Katherine is truly one of a kind. She’s so genuine and caring, and it’s clear how much she puts into serving her clients. She goes above and beyond to make sure people feel supported and valued, and her dedication really sets her apart. I would highly recommend her and her team to anyone looking for an agent who truly has their best interests at heart.
- LLLavenderAug 29, 20255.0I recently bought car insurance and Zoe was incredibly helpful throughout the process. She was super enthusiastic, patiently explaining every detail clearly from policy terms to benefits without leaving me confused. Zoe answered all my questions thoroughly and handled everything quickly and efficiently. Amazing service, 5 stars for Zoe!
Frequently Asked Questions About Katherine Ball - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.