Business Details
About
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MD-199091
The mission of the Karen Michaels State Farm office is to serve customers in Elkton, MD and surrounding Cecil County, as well as Delaware and Pennsylvania. We can help with auto insurance, home insurance, life insurance, health insurance, banking and more
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Karen Michaels - State Farm Insurance Agent
2825 Churchville Rd., Churchville, MD
21028, United States
Hours
Reviews
4.9
191 reviews
5 stars
187
4 stars1
3 stars0
2 stars0
1 star
3
- IPIlyas Pannu3 days ago5.0Very professional and kind person
- LJLinda JablonskiOct 15, 20255.0I was looking for home and car insurance, and I was connected with Frida an agent with State Farm insurance. Frida went above and beyond to help me save on bundling home and car. She really made me feel at ease and guided me through the process. From start to finish, Friday was a complete pleasure to work with.
- DDDSep 26, 20255.0Harold had great customer service he was honest and got me the best rate thus far for insurance would definitely recommend him.
- AJAudrey JonesSep 23, 20255.0Katie was the nicest person. I just felt good about sharing my info with her. Just made changing insurance company easy.
- FBFrank BartosikSep 16, 20255.0My car was totaled in an accident two days before my wife and I were to go on vacation. I thank the Good Lord that no one was injured. State Farm responded immediately, covering a rental car, assessing the damage and providing the necessary valuation of damage and the value of the totaled vehicle, and providing the necessary documentation for payment. Karen Michaels' office personnel were absolutely wonderful! I made several phone calls and stopped in personally to go through all the necessary steps to acquire insurance on the car that I bought to replace the one that was lost, and to get the payment on the value of the lost vehicle. I spoke to several people in Karen's office, including Karen herself, and each one of them provided the information I needed on each of the various issues I had to confront. Aside from Karen, Tammy was very helpful, and Chayna was the angel of first magnitude!!! No matter how many times I hit her with a different issue, she always had the right answer and on a couple of occasions took action herself to ensure that the issue was correctly addressed! I can't say enough positive things about the way Karen's office helped me through this process over the 3 weeks or so it took to get everything resolved. Keep in mind the fact that this was all taking place while I was away on vacation much of the time, so I could not take action as expeditiously as I may have liked. So, thank you, Karen, for the professional manner in which you and your office assistants reponded to my needs. I'm so glad to have been able to interact with them in such a successful manner. God bless you all!
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.