MD-3000180169
The mission of the Karen Michaels State Farm Insurance Office is to provide our customers with a great value on auto insurance, home insurance, business insurance, life insurance, and more. We are here to be the first and ultimate choice for all of Maryland, Delaware, and Pennsylvania insurance needs.
Spoke with Mimi Bryant today, 10/31/25, to add granddaughter to vehicle coverage. She was extremely helpful and assisted me right away. Very courterous and knowledgeable and will remember her name for any future contact we may need with State Farm. Thank you.
SC
Shirley Craig
6 days ago
5.0
The representative was very professional and knowledgeable. She helped me step-by-step very patient and kind\n She had more patience than I did. We need more representatives like this to help seniors out. Thank you for all your support.
GH
Gary Hall
6 days ago
5.0
I had an issue with my paycheck, and I was given a few extra days to be able to get things straight, no questions asked, and always get a prompt response when I send an email
DW
Diane Wilson
Oct 24, 2025
5.0
Made a call to State Farm today regarding my insurance. Spoke with Karen who took the time to share all the information I needed in order to feel comfortable with my current plan as well as what to expect going forward. It was such a pleasure speaking with her.
JL
Jamie's Country Living
Oct 22, 2025
5.0
The receptionist Tammy said Christina were very pleasant and easy to talk to about adding another vehicle to the policy.Everyone to there that I, personally dealt with were very pleasant. 5 stars from the!!
Frequently Asked Questions About Karen Michaels - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.