Business Details
About
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WA-973827 Equal Opportunity does not mean Equal Access. We are here to create access and to define what access looks like for you.
Our office strives to provide State Farm customers with the most efficient and professional service in the Lakewood area. We primarily serve Lakewood, Tacoma, Puyallup, Joint Base Lewis-McChord and surrounding areas as well as the whole state of Washington, Oregon and Idaho. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Location
Kao Xiong - State Farm Insurance Agent
8811 South Tacoma Way, Lakewood, WA
98499, United States
Hours
Reviews
4.9
431 reviews
5 stars
422
4 stars4
3 stars1
2 stars0
1 star4
- TBTheresa Bloomberg5 days ago5.0Recently, I worked with Jason Deng to switch both my home and auto policies to State Farm, and I couldn’t be more impressed. From our first conversation, Jason was the first insurance agent who truly listened to my needs. He took the time to explain each policy clearly and helped me understand what coverage made the most sense for me — without any pressure or confusion. The entire process was seamless, transparent, and handled with genuine care. Jason’s communication was prompt, professional, and personal — a rare combination these days. I’ve never felt so confident and supported in making an insurance decision. It’s clear that this is a company that values people over policies. I’m grateful to have found a team that actually cares about its customers, and I look forward to staying with State Farm for years to come. If you’re considering switching your insurance, Jason and his team are the ones you can trust. They make it easy, clear, and genuinely enjoyable.
- MDMaris DonovanOct 24, 20255.0I have had my home and auto with State Farm for many years. Their service has always been excellent! I've had a few changes lately and they have helped me and always in a timely manner. All of their staff are wonderful. I look forward to many more years with Kai Xiong, agent at State Farm!!
- KSKaitlin SOct 22, 20255.0Had a great experience setting up insurance with Nicki. He took the time to explain everything and made sure I understood what I would be getting for my money. It was also easy to find the office. Definitely recommend.
- LKLinda KOct 16, 20255.0I had such a great experience with Kao and Jason. They were extremely patient and kind, taking the time to answer all my questions without ever making me feel rushed or silly. I truly felt listened to and well taken care of. I believe I got the BEST rates too. Excellent service from beginning to end!
- JCJamie ChhunOct 15, 20255.0Jason at Kao Xiong State Farm demonstrates a strong understanding of client needs and is committed to providing competitive pricing.Thank you
Frequently Asked Questions About Kao Xiong - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.