Business Details
About
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NJ-1641561 Our mission is to educate customers, form outstanding relationships, and have a positive impact within the community.
Our vision is to be a positive influence within the community and change the lives of our customers by making sure they are properly protected and helping them accomplish their dreams. We aim to be the first choice for insurance and financial needs.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Kacey Padlo - State Farm Insurance Agent
419 Monmouth St, Jersey City, NJ
07302, United States
Hours
Reviews
5.0
336 reviews
5 stars
332
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from customer reviews
Customer Service
Agents are consistently praised for their professionalism, kindness, and thoroughness in addressing customer inquiries.
Efficiency
Customers appreciate the quick and seamless processes for setting up and transferring insurance policies.
Knowledgeable Staff
Agents demonstrate a strong understanding of insurance products, providing clear explanations and tailored recommendations.
Positive Experiences
Many reviews highlight overall satisfaction with the service, recommending the agency to others for their insurance needs.
Team Collaboration
The office team is noted for their supportive and proactive approach, ensuring customers feel cared for throughout their interactions.
- SBSweaty BOct 30, 20255.0Katherine the best pay that woman immediately for the work she's doing for State farm
- LLLoren LoweryOct 29, 20255.0Katherine is the very best. Exemplifies customer service, very kind, and professional 😁. Definitely recommend this agency.
- NMNicolas MinutilloOct 27, 20255.0Katherine reached out to me after I made an inquiry via the web. She had done most of the work up front and made process easy for me. All my questions were answered and I got the policy I needed. I’m quite pleased with the outcome.
- ARAngie ReynosoOct 17, 20255.0Lindsay was really nice to me over the phone. She answered all of my questions and took the time to clearly explain everything I didn’t understand. I really appreciated her patience and kindness. Excellent customer service!
- MFMargaret FrimpongOct 14, 20255.0I had a very positive experience with Lisandra who went above and beyond to help me get an auto and home insurance at an affordable rate. She was very consistent and very helpful in answering my questions. I’m very happy with their services!
Frequently Asked Questions About Kacey Padlo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.