Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual team members who enhanced their experience.
Safety Concerns
Several reviews highlighted significant safety issues related to the access path to the dock, describing it as hazardous and poorly maintained.
Overall Experience
Most customers reported having a great time on the water, enjoying the boats and the fun atmosphere, although some had issues with service quality.
Parking Issues
Multiple reviews pointed out the disorganized and difficult parking situation, which detracted from the overall experience.
Customer Service
While many praised the customer service, there were notable complaints about rudeness and unprofessional behavior from some staff members.