CA-0D85939 My Team and I operate on integrity and intention as our roadmap. Our vision is to be insurance professionals whose actions are driven by keeping the customers' interest as our ONLY goal. We expect our business to be comprised of customers who see my office as THE ONLY choice for all their insurance needs. We thank you for the privilege of being your agent.
We’ve Been with them for years…. Have never been disappointed. They are a fantastic team. This last go around Roberto took great care of us and gave us Excellent customer service . Can’t say enough how awesome this group is.
CS
curt stika
Oct 22, 2025
5.0
Very Professional and personable, I highly recommend them for helping me with my insurance needs.
JJ
John
Oct 15, 2025
5.0
Very helpful for my home and auto insurance
CT
Craig Thralls
Oct 15, 2025
5.0
Always prompt service. No stress or drama.
WO
Wendy Orfila
Sep 22, 2025
5.0
I have always had a wonderful experience with Julie and her staff! Well informed, quick to help with whatever my needs. Someone always answers the phone and or gets back to me immediately. And they help with cheer in their voice. Like they actually like their job and are grateful for their clients. Great service and prices. Thank you to Elizabeth today! Added a vehicle in minutes.
Frequently Asked Questions About Julie Ngo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.