I have had a very good experience with this agency. Emily, the agent always gets back to me quickly, provides the information I need. Emailing policies for auto and home insurance and helping with benefits when renting a car.
Highly recommended.
JG
Jenna Gray
Oct 17, 2025
5.0
I have been with several offices throughout my membership with State Farm. Julie's office has been helpful each time I have needed anything and have always been prompt. She also ensures that I have information on any new possible updates for my many policies.
MC
Michael Cossitt
Oct 9, 2025
5.0
Julie was very attentive and proactive when I ran into a problem with the windshield that had been installed in my car. She was always available to walk me through the next steps. I really appreciated her guidance and she knew exactly what to do to get the correct windshield installed!!
DS
David Stultz
Sep 11, 2025
5.0
Julie and her team are FANTASTIC to work with. I really love knowing that my agent is just a phone call away and always willing to help with even the smallest questions that I tend to have.
DB
Diane Bonnevie
Sep 5, 2025
5.0
Excellent very friendly and helpful! And it’s not automated a friendly person answers ! Just signed up with this company a year ago no complaints. I think State Farm is a honest and a reliable insurance no gimmicks! I would highly recommend to get a quote and give them a try.
Frequently Asked Questions About Julie Francis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.