JS International Grill

4.3
371 reviews

About

Caribbean Restaurant

Location

JS International Grill
100 S Central Expy Suite 35, Richardson, TX
75080, United States

Hours

Reviews

4.3
371 reviews
5 stars
273
4 stars
28
3 stars
12
2 stars
18
1 star
40

What are people saying?

AI-generated from customer reviews

Food Quality

Customers consistently praised the food for its flavor and quality, particularly highlighting dishes like oxtails, jerk chicken, and vegan options.

Service Issues

Many reviews noted poor service experiences, including long wait times, lack of staff, and issues with order accuracy.

Atmosphere

The restaurant's ambiance was generally well-received, with mentions of good music and a welcoming vibe.

Inconsistent Experience

Several customers reported inconsistencies in food quality and service during different visits, leading to mixed feelings about returning.

Customer Service

While some staff members received positive mentions for their attentiveness, others were criticized for being unhelpful or rude.
  • KK
    K Keeun
    2 days ago
    4.0
    Not sure what has changed, but the pasta use to be super saucey. The last few time have been really dry! I Looooooove the food, but I've been extremely disappointed lately 😕
  • UM
    UrbanWorld Me
    3 days ago
    5.0
    I've had this place in my list of "Want To Go Visit", so when my nephew recommended we meet up here, I was down and ready. Having seen different influencers hype this place and the photos looking exceptionally appealing, I had high hopes and expectations. I'm very pleased to say that, "JS Int'l Did Not Disappoint"! We were a party of 4 w/ reservation, and were seated promptly upon arrival. Our server was attentive and patient, as we were catching up and took our time figuring out what to order. We started with the Mac & Cheese bites (🔥🔥) Samosas (beef, chicken, potato), and a la carte Jerk Chicken(🤤) all cooked to perfection and amazingly flavorful. For our Entrees, we decided to share an Oxtail & Lobster Pasta and a Turkey Leg w/ Stuffed Shrimp Pasta. The pasta was cooked al dente and was delicious and the meats has so much flavor. Plus, they don't skimp on the portions! The vibe was very welcoming & chill and the music selection was on point, which made us hangout probably longer than we should've. Overall, an awesome dining experience that felt like home-cooked meals and family! Can't wait to go back and bring others!!
  • GG
    Gee Bass (Mr. GBass1)
    4 days ago
    5.0
    We had Faith as an stellar server, and the food and experience blew us away. The flavors, textures, as quality was completely unexpected. We had the oxtail-lobster mac & cheese and oxtail with brussel sprouts. The drinks we also on point. Give this place a honest shot. Bring your patience and it will be worth it.
  • RL
    Rob Love
    Oct 31, 2025
    4.0
    oxtails over spicy chicken pasta? Lawdy! The flavor is phenomenal. THE END. Service is not even close to the food quality and taste. If you can just get a refill without having to get out of your seat to go request one, this place would be an A+
  • KN
    Kay N
    Oct 14, 2025
    2.0
    I went to this restaurant on Saturday night after a big event for me. I didn’t want to write this review because JS has not ALWAYS been this way but after 3 consecutive bad visits I insist. On Saturday night i went to JS International around 8pm for some vegan entree’s upon arrival NO ONE was at the hosting area for 10 minutes once she approached the podium she asked me if i wanted to sit at the bar instead so i did. I ordered my food and after waiting my food was paraded around the restaurant before realizing she had my plate in her hand and i was in the back at the bar where she asked me to sit. I finished my food and realized there was a bug in my lemonade i ordered literally after a half hour of drinking it. Prior to this i visited JS maybe 2 months ago and received the same service no one was at the podium and the server “accidentally” gave me a full serving of mac instead of a side so she took my already eaten off of plate to the back and gave me a smaller serving! I have always loved this place the music food and atmosphere but i will say i have also watched this business shift its integrity in service quality .