Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IL-2162311
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location
John Sutton - State Farm Insurance Agent
1380 Dundee Ave, Elgin, IL
60120, United States
Hours
Reviews
4.9
897 reviews
5 stars
876
4 stars11
3 stars2
2 stars2
1 star6
- JOJanet OlariOct 22, 20255.0I had a great experience working with Priya from State Farm. She was extremely helpful in guiding me through my insurance policy options and took the time to find the plan that best suited my needs. Priya was patient, thorough in her explanations, and answered all of my questions with clarity. Her professionalism and kindness made the entire process smooth and reassuring.
- DBDetrice BradleyOct 14, 20255.0Priya, I give thanks for her explaining the best insurance that will meet my need ,she was very professional, and a sweet calm and passionate person. 😊 thank you again as I thank God for you.
- PPPaulOct 3, 20255.0My wife and I recently spoke with Priya who was exceptional. She was very knowledgeable and professional during our several conversations. We had very many questions for Priya about what could seem to be confusing insurance options. Priya clearly explained all the various options and that enabled my wife and I to make the best decision for our family.
- KSK SyedSep 30, 20255.0“Priya is an outstanding insurance agent! She helped me with both auto collision and home insurance, and the entire experience was smooth and stress-free. She explained all the options clearly, answered my questions with patience, and made sure I received the best coverage at a fair price. What impressed me most is her professionalism and genuine care for her clients. I highly recommend Priya to anyone looking for reliable and trustworthy insurance guidance.”
- HSHaris SuhailSep 30, 20255.0I’ve been working with Priya for such a long time- honestly, I’ve lost track, but it’s been at least 7–8 years or more. Throughout all these years, she has consistently gone above and beyond to make sure I’m taken care of. Recently, she spent a great deal of time with me, patiently answering all my questions and running multiple quotes with different scenarios to make sure I got the best possible price. She has always been very professional, patient, and thorough, and her customer service is truly excellent. I really appreciate the dedication she has shown over the years and would highly recommend her to anyone looking for an agent who genuinely cares about her clients.
Frequently Asked Questions About John Sutton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.