Business Details
About
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MD-99932772 Our mission is to be the premier provider of insurance and financial services options. My office's goal is to protect our State Farm customers from the risk of everyday life, to help them reach their goals, and to prepare them to pass on their legacy to the ones they love. My staff and I hold dear the relationships and expectations that have been given to us by our State Farm customers. No matter what line of business they are looking for: Life Insurance, Auto Insurance, Home Insurance, Renters Insurance, or Financial Service’s we will be here to guide them in the right direction.
Location
John Stein - State Farm Insurance Agent
1521 Ritchie Hwy, Arnold, MD
21012, United States
Hours
Reviews
5.0
105 reviews
5 stars
102
4 stars
3
3 stars0
2 stars0
1 star0
- RJRaymond JastrzabNov 4, 20255.0I had several questions about insurance coverage and comparing different policies, and defining my overall needs. The young lady I spoke with, Lisa Grove, answered all my questions and even pointed out some things I wasn't aware of, or thinking about - but should have been. I was very impressed with her knowledge and understanding of my needs. She genuinely seemed concerned about my questions. I was very, very happy with my interaction with this company's representative. Very professional.
- CPCatherine PaniaguaNov 4, 20255.0I spoke with Lisa today and she went above and beyond to help me. She was so knowledgeable and explained everything clearly, and her customer service was truly exceptional. It’s rare to find someone so patient, kind, and professional. Thank you, Lisa — you're a gem!
- IDIan DodsonNov 4, 20255.0Lisa was absolutely amazing—so friendly, patient, and incredibly knowledgeable. She went above and beyond to answer all my questions and made everything feel effortless. This agency truly turns a complicated process into a simple one, and I’d highly recommend them to anyone!
- BMBabar MastoiNov 4, 20255.0I recently purchased both my auto and home insurance through the State Farm agency (The John Stein Agency) in Arnold, Maryland, and I couldn’t be happier with my experience. From the beginning, the service has been exceptional. I would especially like to recognize Davonte Vincent for his outstanding support. He always answers my calls promptly and provides clear, helpful information every time. Whenever I visit the office, he makes me feel welcome and valued as a customer. His professionalism, patience, and friendly attitude truly made the process smooth and stress-free. Thank you to the whole team, and a big shout-out to Davonte for going above and beyond. Highly recommended!
- BTBlizz TNov 3, 20255.0Had second thoughts on calling for a quote due to past experiences with State Farm but that was changed shortly after conversations with Davonte. He was so genuine and understanding which I find harder and harder to replicate these days . Although the policy was a few dollars more than my previous , I chose to switch over due to the value that was explained to me last week and the feeling of an agent actually having my back
Frequently Asked Questions About John Stein - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.