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IL-100285631 Our driving passion is to give you a great insurance experience. We strive to make sure you are completely satisfied whether it's a simple question or a complex claim. Give us a chance to be your insurance office and I think you are going to end up doing what most of our customers do - refer your friends.
Location
John Roman - State Farm Insurance Agent
1800 Central Street, Evanston, IL
60201, United States
Hours
Reviews
4.9
205 reviews
5 stars
200
4 stars2
3 stars1
2 stars1
1 star1
- SJSue JarvisOct 24, 20255.0Had several lengthy conversations with Gavin Farrow over a few months time & Gavin treated me with utmost respect & professionalism, He was also very patient & I felt like I could trust what he was telling me. He definitely worked hard & was able to WIN over my business! Kuddos to Gavin!!
- MMMasterXer2Oct 23, 20255.0Exceptional service provided by Gavin Farrow setting up our auto and homeowners insurance. Like a good neighbor Gavin Farrow was there for us.
- JBJoe BoermanSep 19, 20255.0Gavin Farrow was very patient and helpful in setting up our auto and homeowners' insurance. AND I believe he saved me money.
- MGMaggie guzmanSep 17, 20255.0Gavin was professional and very easy to work with . He made my changing insurance company easier then I thought it would be.
- JRJeff ReznikovSep 12, 20255.0Gavin has been very professional, kind and attentive to me, as a senior citizen. He is also emanating a positive energy. Don't hesitate to deal with him.
Frequently Asked Questions About John Roman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.