John R Farwell - State Farm Insurance Agent

Reviews

• GM

  Gdawg Mofo

  Oct 2, 2025
  5.0
  Dana and all the staff fantastic Glad I am insured through thisdegency i'm just an old dinosaur 🦕
• GR

  george rein

  Jul 24, 2025
  5.0
  My pod for drive safe went dead almost a year ago. My rep. Is in Ausrin. I called after hours about it not recording my trips. I was told don't worry you don't need it to get discount. After 8 months I tried calling my rep again. He told me he has no idea on how to fix it. Then said he would give me a number to call and see if they can help. Or I could go to a State Farm here in Temple. I called there the same day . I drove in and talked to Reese. We spent close to a hour and he believed it was fixed. I drove home and no recording. Reese said when I get a chance bring it in. I was there in a flash. He tried a new pod but then found out system would be out till August 14. I checked every day. Nothing. Then a few things came up so I thought it might work. Nope nothing. I called reeses number and got another rep. I am old and names slips my mind. She worked in cube next to Reese. She told me bring in phone and pon. She worked and worked. Tossed pod out . Gave me a new one and made sure it paired with phone. It did. On the first day when we thought it was fixed Reese asked me if I was interested in switching from Austin to Temple. I said oh yeah. I have never been happier since. I only wish I would of switched years ago. I got more help in 3 days than 8 years in Austin. John you have 3 amazing people working for you. I will be stopping by next week to get some of there cards and give them out to people I know. And I ones I don't know I will spend the word of how good they all are. Once Thank you John.
• JL

  Jerome Lockett

  Jun 27, 2025
  5.0
  John is by far the best agent I've ever had!!! He's punctual and has always addressed any issues that I had...in a promptly manner. If you decide to explore this specific Insurance company for your Insurance needs...you will not be disappointed. Thanks to John and his office staff for always rendering great customer service...GO STATE FARM!!!
• RL

  Rancho Lorena

  Jun 3, 2025
  5.0
  John Farwell’s State Farm agency is the Best. Dana has most recently worked diligently and successfully streamlined some complex issues. We feel a sense of trust from the service provided and look to this agency for guidance and clarity.
• BP

  Brandy Paris

  May 27, 2025
  5.0
  Dana and Reese are amazing!! Great customer service and enthusiastic when helping others! Thank you