Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
SC-7813474 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
John Acker - State Farm Insurance Agent
1711 Savannah Hwy, Charleston, SC
29407, United States
Hours
Reviews
4.9
73 reviews
5 stars
68
4 stars
3
3 stars0
2 stars1
1 star1
- BHBrett HillOct 22, 20255.0Truly the easiest people to work with. Mark has been such an incredible resource--so kind and always willing to go the extra mile to help. We appreciate this team so very much!
- EHElliott HallOct 9, 20255.0I've used Tosh for all of my home, auto and business insurances for almost a decade now. His customer support is rare to find in a sales position - I can't say enough good things about him. If you're looking for honesty and good prices, this is your guy and your outfit to work with.
- LZLisa ZarrilloAug 22, 20255.0John Acker has been our trusted insurance agent for many years, handling everything from our home and rental properties to our cars and personal items. He is an honest, faith-driven man who is deeply committed to his clients, always taking the time to explain the pros and cons of any situation that may arise. His quotes are fair, his advice is reliable, and he is always willing to connect on a personal level—whether by phone, email, or in person. You simply won’t find a more genuine or trustworthy insurance agent in Charleston.
- LELaura EgnaczykAug 22, 20255.0Everyone in the office was great to deal with! Attentive, quick turn arounds, fantastic to work with everyone in the office.
- MJmatt jonesAug 6, 20255.0We’ve have had multiple policies with John for the last 4-5 years and their service and attention to detail is incredible! Anytime Iv had a question or concern he’s been right there immediately!! Highly highly recommend John and his team!!
Frequently Asked Questions About John Acker - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.