Joella’s Hot Chicken - Hamburg

Reviews

• SC

  Shelley Campbell

  Oct 8, 2025
  1.0
  There is just nothing that can justify $11.20 for three tenders, and three tenders only. It's absurd. They're good, almost identical to Popeye's chicken in taste and quality, but nearly 3 times the price, 4 times the price if you add fries. This is why we're going broke as a nation, these companies know we're too lazy to cook ourselves, so we'll overpay to not have to. And then to ask for a tip while paying to attempt to force the customer to pay what they don't want to pay their employees, while charging obscene amounts for half a chicken breast. Start cooking at home!
• JM

  Jarrett Meiman

  Sep 30, 2025
  1.0
  Went here on sept 29th and they really do not know how to cook their chicken to a safe level. Worst food poisoning of my life was caused by this location. Please avoid
• BL

  Brandon Lee

  Sep 28, 2025
  5.0
  I’m disappointed in myself for not eating here more often.
• ME

  Mike Ecton

  Sep 26, 2025
  1.0
  Over priced and small portions
• CM

  Courtney M

  Sep 22, 2025
  1.0
  I wish I could have given this review more stars than 1 knowing we had such high hopes going into ordering… My husband and I were road tripping from Minnesota and decided to give this “highly recommended” restaurant a go. We truly wanted a good Kentucky fried chicken experience, but were very unsatisfied. We placed a to-go order WELL ahead of time to align with when we would be arriving on our travel plans to Tennessee. We even went 20 minutes out of our way to grab a bite to eat here. When I arrived, it was busy, but I figured our previously placed order would be ready, but that wasn’t the case. I told the lovely lady at the counter my name/order, and proceeded to wait 25 additional minutes from the “promised” pickup time to receive my order. I watched every person who ordered and picked up their order ahead of me before I politely questioned what was the hold up. There were only two employees there that I could see (cashier and cook?)— not enough staff to reasonably handle the lunchtime rush/flow. I don’t blame the staff at all as I could see their efforts in doing everything they could, but she told me “our order was lost in the queue” or something along the lines of an “error” even after I confirmed the order number and correct location, which was confusing… aside from the lack of timeliness, the food was awful. Our chicken was dripping with oil and soggy. The breading fell off from the oil — not to mention, every item was cold. Barely edible. We were very disappointed, hungry, and had to go elsewhere to get something to eat. The restaurant inside, overall, was very dirty and unclean. Flies and garbage everywhere. Unfortunately, we were extremely disappointed and wished for a better experience.