Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
TN-2336657
Joel Laird State Farm Insurance's mission is to help save money on auto insurance, home insurance, renters insurance, and more in Smyrna and Rutherford County. Stop in and meet our experienced team and get a quote today. we'd love to see you!
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Joel Laird - State Farm Insurance Agent
11 North Lowry Street, Smyrna, TN
37167, United States
Hours
Reviews
5.0
139 reviews
5 stars
136
4 stars
3
3 stars0
2 stars0
1 star0
- JJJulieSep 16, 20255.0We recently moved here from Illinois and transferred all of our insurance to Joel Laird. I have personally been working with Darren for a few months and he has been absolutely wonderful! His patience and understanding does not go unnoticed. Jenna is also a joy to work with. I highly recommend their team!
- JZJenifer ZambranoJul 29, 20255.0Realmente me sentí muy cómodo con la atención de Andrew porque respondió a todas las preguntas que le hice, aunque hablo español, es una persona amigable que te ayuda a entender tu póliza y cómo funciona. Gracias por toda tu atención, haces un excelente trabajo
- CKCheryl KingJun 26, 20255.0Best customer service I've ever received from a car insurance agent. Very friendly, explained coverage great and had a great since of humor. Continue on Darren, keep using those knuckles!😀😀😀💚
- LMLeAnne McCollumJun 18, 20255.0I absolutely love working with this office! They make everything so simple and easy! I have literally made changes to my policy and filed claims while sitting on the beach!
- IIIdavaFeb 11, 20225.0I have been with State Farm for over 25 years. I truly can not praise the Joel Laird team enough. Jessica is my go to person. She will make sure you have the best coverage and advocate for all of your needs.
Frequently Asked Questions About Joel Laird - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.