Joe Stewart Collision

Reviews

• NH

  N. H.

  Nov 3, 2025
  5.0
  Driver's license slid underneath climate control panel and gear shift console. Stopped by Joe Stewart Collision in Collierville on a recommendation from Bluff City Land Rover. Console was disassembled to retrieve my driver's license, and carefully reassembled. The labor charge was very reasonable and the customer service was exceptional.
• MD

  Melanie Day

  Nov 3, 2025
  5.0
  Joe Stewart is the only place i will take my vehicle to for repairs. They know what they are doing and my vehicle looks brand new. If you have an import or luxury vehicle don't waste your time with other body shops!!
• EF

  Eric Franks

  Aug 15, 2025
  2.0
  I chose this shop based on a referral from the local BMW dealership and friends, but my experience was far from what I expected. From the start, communication was a problem. It took a week and multiple follow-ups just to schedule a simple windshield replacement and recalibration — despite me providing photos and handling the insurance process myself promptly. I often had to call or text to get updates, and more than once, promised call-backs never happened. Prior to dropping the vehicle off, Bryan and I had agreed to use BMW OEM glass. Upon pickup, I learned this was not done and that they used what my insurance preferred instead — despite me confirming with multiple insurance reps that I could use any shop and any glass. I also never received a call that my car was ready; I had to call to find out. When I picked it up, there were clear quality-control issues: A random plastic piece left on the center console Glue residue on the exterior A-pillars Wipers with visible residue I understand the car can’t be washed immediately due to adhesive cure times, but a quick wipe-down and check before delivery should be standard. While the work appears functional, the delays, miscommunication, deviation from agreed parts, and lack of attention to detail made this a disappointing experience. Hopefully, this feedback helps improve their process going forward, but based on this visit, I will not be returning to this location.
• SF

  Steve Frase

  Aug 13, 2025
  5.0
  I will always bring my car to Joe Stewart's. Unparalleled expertise and very professional. I'd call them friends and 100% trust their work!
• TB

  Troy Brunson

  Jul 22, 2025
  5.0
  Cant say enough good things about Joe Stewart Collision. They got our 4-Runner looking brand new after a run in with a deer. Bryan and Mona took really good care of us and made the whole process stress free!