Joe's Tractor Sales

Reviews

• JH

  John Hasty

  Aug 22, 2025
  1.0
  Needed to order parts for a Ls tractor and a drill sealer. Spoke to Geana on Monday who stated she would call me right back about the prices and ordering the parts. Still, after a week have not heard from her about the items. Terrible customer service.
• JT

  Jack Truscott

  Jul 15, 2025
  4.0
  Service good
• BL

  Ben Lyon

  Jun 30, 2025
  1.0
  I have not had a positive experience with Joe's Tractor and feel my sales rep, Robbie, is the typical nice guy to your face but when something goes wrong... well, good luck. For instance, did you know that he recently bought a brand new $40,000 car that wouldn't start and he had to pay to get it towed to the dealer to fix it? No, well that was his excuse for me regarding how customer service works and one you may yet hear if you ever have to become his traveling technician... I very recently bought a very slightly used Massey Ferguson 2860E from them with delivery to a plot of land about 2 hours north in VA. As the tractor was at 40 hours, I negotiated they complete the 50 hour service before delivery so I could avoid the hassle of moving the tractor 10 use hours later. All good thus far. I further purchased a Bush Hog rotary cutter that was also used. Well, about a week later, I was informed the tractor was 'Good to go'. It was delivered and all was good there. Until at literally 44 hours in (only 4 hours of work), one of the hydraulic fittings on the front-end loader starting spraying fluid like a water hose. As somewhat new to the tractor, I thought it must've been a faulty hydraulic hose. I called Robbie at Joe's and he asked me to remove the line and bring it in for replacement. Great, except as earlier mentioned... I am 2 hours away. Anyways, I go to remove the hose and realize that the hose fitting was completely loose! Now, let me remind you that Joe's JUST FINISHED THE 50 HOUR SERVICE! One of the major items on that list is to ensure the fittings are tight and joints greased. It must've been important, since the factory recommended them to do this work, which I paid for in the deal. Now, let's make sure we are being fair... it was a used Massey Ferguson and it wouldn't be fair to judge too harshly if they were not a MF dealer... However, they are a MF dealer and have certain requirements to maintain that status. One of which is not screwing up the 50 hour service. So, I have a tractor that was supposed to be 'good to go' that within the first 4 hours of ownership I am having to take the hydraulic lines, learn how to bleed the hydraulics, go back to every service item they 'said' they completed and discount it all as a lie, and all with the customer service of 'remove the part, bring it to us, we'll get the part replaced for you, but you still have to do all the repair work because we are filled with either incompetent or careless technicians. You choose, it cannot be neither as my experience clearly represents. Don't do business with this group unless you like spending a lot of money, just to turn around and second guess everything they 'most likely' lied about. Add insult to injury, the bush hog implement was attached to the back of the tractor without any thought to leveling. The tail wheel was in the top most adjustment position and was pushing up dirt/gravel from offloading despite being fully raised up as the bush hog sat at a 15 degree angle towards the ground. The team really did take the path of least resistance in every element of this transaction.
• NK

  neil kraemer

  May 29, 2025
  1.0
  They are so backed up that 4 to 6 weeks to get tractor back, and they didn't tell me that till I had them to haul tractor in on trailer. Had a & a out of Statesville come and get it out and they were much friendlier and quicker on service. It's a Massey and a & a is where to go for Massey. Would not recommend here as didn't seem to care but still got to charge me for the tow
• KM

  Kevin Martin

  May 28, 2025
  5.0
  I was looking for a discontinued attachment for my Stihl FS130 string trimmer. Stihl Customer Service gave me Joe's number as a possible source. I called to inquire. After a short conversation they said they thought the current "Kombi" attachment would work. They went so far as to take the shaft out of a new unit to verify their thoughts, and sent me a picture of what the connection point looks like inside. That was five star customer service if ever I've encountered it!