Michelle Ezzell has been fantastic in understanding recent changes to our property and identifying policy discounts that helped reduce our premium. She also assisted in navigating and following up on all the underwriting documentation needed for the central alarm and utility discounts. I've been a State Farm customer for over 20 years, and since our policy was reassigned to Joe Freund's office this past year, I've been extremely pleased with the level of service—especially Michelle's professionalism, responsiveness, and attention to detail.
NM
Nickolai Mathison
5 days ago
I am a current client and had a difficult question to ask, the agent was super responsive, and I got an answer within 24 hours. It was so impressive, then they went the extra step to file a form on my behalf. I can’t recommend these folks enough!
I've been with Joe Freund's office for a number of years now and they're terrific!  Harlan just took care of a few changes that I needed on my car insurance policies, quickly, efficiently and completely, while keeping me updated the entire way.Thanks again Harlan!
SB
Sarah Bianchin
Oct 16, 2025
I've been with State Farm for many years, and my recent experience with Joe Freund’s office reminded me why. Kim was friendly, responsive, and really helpful in getting everything squared away. She made the process simple and welcoming, especially as I’m settling back into California. It’s nice to feel taken care of by a team that values long-time customers.
CK
Chanel Kelly
Oct 1, 2025
Michelle is such a pleasure to work with! I appreciate her prompt responses and eagerness to help whenever I need. Great resource.