IL-2140718 The Jim Tom State Farm Insurance Agency Team strives to provide our State Farm Insurance and Financial Services customers with the most efficient and professional service within all of Chicago, all Suburbs and counties within Illinois. We'll take time to complete a personalized review of all your insurance needs and want to be the preferred choice for your all your Insurance and Financial Service needs. We focus on Auto, Home, Renters, Life, Health, Business, Condo Association, Apartment Buildings, Commercial Auto , Workers' Compensation, General Liability, Business Owners and Professional Liability and Financial Services. Simply call/text us or email us for a no obligation free quote today.
I just wanted to mention that Patricia did a great job helping me and answering all my questions regarding auto insurance
WW
Whitney Wolf
5 days ago
5.0
Patricia was great! Extremely helpful:)
OH
Omar Hernandez
Oct 10, 2025
5.0
I had an excellent experience with Patricia Diego at State Farm! She helped me get coverage for my Chevy Trax and made the entire process quick and easy. Patricia took the time to explain the Drive Safe & Save program and even helped me set it up on my mobile app and connect the beacon tracker in my vehicle. I really appreciated her patience, professionalism, and attention to detail. Highly recommend her and the team if you’re looking for great service and personalized support!
JJ
Jason Jiang
Oct 3, 2025
5.0
Very helpful when asking questions appreciate there quick responses. Have used this office before and will continue doing so.
MN
Morgan Nicholson
Sep 24, 2025
5.0
Called for an auto insurance quote and was politely helped by Patricia. She took her time to answer my many questions and ensure I got the best discounts available to me. Great service, very personable and helpful. She was wonderful!
Frequently Asked Questions About Jim Tom - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.