Business Details
About
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TX-1179027 Our mission at Jeri McKinley State Farm is to listen to our customers to ensure that their insurance and financial services fit their specific needs. We want to make sure our customers have the proper coverage in place if an unexpected event occurs. Because insurance is not easy to understand at times, we take time to explain the policies to our customers so they are able to make informed decisions and move forward with confidence.
Location
Jeri McKinley - State Farm Insurance Agent
535 Studewood St, Houston, TX
77007, United States
Hours
Reviews
4.9
443 reviews
5 stars
426
4 stars5
3 stars0
2 stars2
1 star
10
- PMPaul & Kathy Muessig6 days ago5.0Nowadays one can by insurance online for a cheap price. And that’s all you get. However the best customer service we have ever had was from the office of Jeri McKinley in Houston. Each and every employee was professional in returning all phone calls and thorough follow ups to all our questions. They worked on our problem for 5 months and got us the refund from FEMA that was owed us. We would never have seen our refund check without their persistence. If we had continued to live in Houston we would definitely have bought our policies again with this tireless team at State Farm in the Heights. Best service ever.
- HLHeath LemondOct 20, 20255.0Jazzmyn was great very professional, happy and upbeat and I really feel like she listened to my needs and what I wanted, I couldn't be more happier with the service and coverage I now have thank you Jazzmyn!
- TSTara SullivanOct 7, 20255.0Keily was lightning fast at helping me add a new vehicle to my policy. I have always had great experiences with State Farm.
- MAMina AliOct 6, 20255.0They were very patient and helpful with me. They gave great customer service and answered all of my questions!
- ZZZameer ZamanSep 29, 20255.0State Farm has been amazing for me and my family. I live in Montana and my parents are in Houston, and they’ve taken care of us in both states with no issues. John, my agent, wasted no time—he emailed me right away, called me, and set everything up just how I needed. Between three houses and eight vehicles, I thought it would be complicated, but he made it super easy. Honestly, I can’t complain at all. If you get a chance to work with John, do it—he’ll make it happen for you!
Frequently Asked Questions About Jeri McKinley - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.