Business Details
About
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CA-0I08433 Our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the San Diego County area. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad.
Location
Jennifer Thibodeau - State Farm Insurance Agent
900 Lane Ave, Chula Vista, CA
91914, United States
Hours
Reviews
5.0
390 reviews
5 stars
386
4 stars3
3 stars0
2 stars0
1 star1
- YGYerili Gonzalez6 days ago5.0I have had a fantastic experience working with Nicole! She is professional, knowledgeable, and truly dedicated to helping me find the best coverage for my needs. I appreciate her transparency and quick responses to any questions I had. I highly recommend Nicole!
- AHANGELICA HANOct 27, 20255.0great customer service.you should ask them before you change your insurance for auto & home I got multiple discounts for both auto&home thank you Jessica!!
- VBvera braniffOct 27, 20255.0Nicole Castro was amazing! She made setting up my car insurance super easy and stress-free. She was patient, helpful, and explained everything clearly. Her energy and vibe were great the whole time — you can tell she genuinely cares about helping people. Highly recommend working with her!
- VGValentina GuerreroOct 20, 20255.0I have had so far the BEST experience overall with my car insurance and life insurance thank specially to Leslie and Diana to making the process really smooth and easy , they have helped me a LOT!!! Thank you
- ECECORREA CONSULTINGOct 9, 20255.0I recently switched my auto insurance after being with another company for 13 years, and I am very pleased with my decision. The rates and coverage are reasonable and the customer service has no comparison. Jessica was amazing- she customized my policy to fit my needs, both in English and Spanish. I highly recommend this agency for reliability and excellent customer care!
Frequently Asked Questions About Jennifer Thibodeau - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.