NJ-3000559719
Our office strives to provide State Farm customers with the most efficient and professional service in the Point Pleasant New Jersey area. We primarily serve Monmouth and Ocean counties and surrounding areas as well as customers in all of New Jersey, New York and Pennsylvania.
We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Michelle was very helpful and knowledgeable about the policy and help me set up my policy right away.
JO
Jack O'Keefe
Jul 31, 2025
5.0
Maria Laden @ State Farm was a pleasure to work with. We set up a meeting in person at their office in Point Pleasant Boro. She was very personable, professional and presented insurance options that suited my needs. I highly recommend using this office and seeking a consultation with Maria.
VY
Vincent Yannazzone
Jul 25, 2025
5.0
Maria did a fabulous job of reviewing and explaining in detail my policies.. Both Jen and Maria show that they care about their clients. I highly recommend them !!
PA
paul Alonzo
Jul 16, 2025
5.0
The Staff are Excellent & are always willing to give the extra effort to get any problems corrected and the customer is happy with there result 5🌟's
AR
Alyssa Roy
Jul 15, 2025
5.0
We have always had a great experience working with Jen and her team at Statefarm. They have always been kind and helpful! When my husband had a medical emergency, they even sent a handwritten card wishing him a quick recovery. It was beyond sweet!
Frequently Asked Questions About Jen Ortiz - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.