TN-765336
The Jeff Herman, State Farm team is proud to serve the Bartlett, TN and Greater Memphis area with insurance and financial services. Contact our office today for an insurance review to see where we can help get great value on car insurance, auto insurance, homeowners insurance, renters insurance, life insurance, business insurance and more. We would love the opportunity to earn your business!
Isaiah Dorris was very very helpful! It is ALWAYS nice to get help from someone who takes time to do everything they can! Definitely recommend Isaiah and his team!
TW
Terah Winthrop
3 days ago
5.0
Kim was awesome and took care of all my needs! She was quick, polite, professional, and respectful! It was a great experience working with her directly. I will definitely reach out to her personally if I ever need other services.
VM
Vianey Murillo
4 days ago
5.0
So Happy to have Erika as my Insurance Agent . We have been with Erika for several years now . She is always on top of things and reaches out . She takes her time to listen to our needs and does her best to find a good solution for us. Definitely recommend her to anyone looking for any insurance needs. Will not be disappointed 🙂
KC
Karen Craig
Oct 16, 2025
2.0
Katelyn followed up from my initial rating to provide a more detailed explanation, which was exactly what I needed. The follow-up was quick and responsive. I am pleased overall with the follow-up on their end.
DD
Dalton Dovel
Oct 14, 2025
5.0
Isaiah was great! He has a great attention for detail, very personable and overall a joy to work with. He got me a great rate vs coverage for my auto policy, and even went the extra mile to research multiple coverage options, so that I could make an educated choice for my needs.
Frequently Asked Questions About Jeff Herman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.